Come to the future of autonomous personalised patient flow.
Revolutionise patient flow with AI powered resource allocation. Reduce wait times, optimise resources, and empower patients.
Traditional health screening processes are plagued by inefficiencies. Long wait times frustrate patients, strain staff, and waste valuable resources.
A common scene in a health screening centre is patients stopping anyone they can find to ask what’s next and when. They are hungry and frustrated, the perfect formula for emotional outbursts.
There are also patients who need special attention like diabetics and those suffering from gastritis, and also VIP patients. After 8 hours of fasting, everyone is asking to be fast tracked.
With only paper notes, staff begin to lose track of what tests are done and what are not for each patient. They in turn ask the patients themselves which further agitate the patients.
IntelliSteps
Personalised Patient Flow
IntelliSteps*
Personalised Patient Flow Transforms Chaos To Calm.
Experience personalised patient flow. Imagine stepping into your facility, not with trepidation and the dread of long waits, but with a sense of calm confidence. IntelliSteps, like a friendly digital concierge, effortlessly takes charge of each of your patient’s journey. Forget aimless wandering and frustrating queues.
Clear Guidance. A personalised message informs your patient’s next steps, guiding him to the exact stations in the optimal order. No more retracing steps or frustrating delays.
Zero Unnecessary Wait Times. Gone are the days of watching endless queues crawl. IntelliSteps dynamically adjusts schedules ensuring each patient moves seamlessly between stations without unnecessary waiting. Your patients’ time is valued, and boredom and frustration become relics of the past.
Personalised Care. You patients needs are not lost in the crowd. IntelliSteps factors in each patient’s specific test requirements, preferences, and even potential anxieties, tailoring the flow to minimise stress and discomfort. Feeling unwell? No problem, the system prioritises the patient’s urgent tests, ensuring he receives prompt attention.
Empowered and Informed. No more feeling out of the loop. IntelliSteps keeps your patients informed every step of the way, sending notifications to their phones about wait times, test completion, and next steps. They are actively engaged in their own healthcare journey, feeling empowered and confident.
Beyond Efficiency. This personalised flow isn’t just about speed. It’s about making your patients feel valued and cared for. They are no longer just a number in line; they are an individual receiving a tailored experience that prioritises their comfort and well-being.
*Patent Pending 2023007669
Benefits Beyond Patient Experience
The benefits of personalised patient flow extend far beyond just patient’s own experience. As an institution, you are transforming your entire healthcare ecosystem, creating a smoother, more efficient, and ultimately, more positive experience for everyone involved.
Reduce Stress & Anxiety
A smooth and predictable process minimises worries and allows patients to focus on their health.
Loyalty To Your Institution
Happy patients lead to positive word-of-mouth and increased loyalty to your institution.
Enhanced Resource Utilisation
IntelliSteps optimises staff and equipment usage, minimising costs, and improving operational efficiency.
Better Health Outcomes
Timelier attention to urgent cases and personalised care lead to higher quality healthcare delivery.
So, step into the future of healthcare, where AI guides each patient’s personalised flow, leaving the chaos of queues behind and empowering patients to take control of their own health journey.
About
“The staff nurse asked me what tests I have completed and what tests am I waiting for. That was my last straw….”
I was frustrated with the chaos that happens to me each time I have my annual health check up. I’m kept waiting and no one can tells me what is next and when.
So I created IntelliSteps with the hope to efficiently proactively manage all the patients who waits in vain with more clarity.
Connie Kam, Co-Founder
Queue Two Birds is funded by Cradle Fund, a focal point agency for Malaysia’s early-stage startup, incorporated under the Ministry of Finance Malaysia (MOF) in 2003 with a mandate to fund potential and high-calibre tech startups through its Cradle Investment Programme (CIP).
Cradle is presently administered by the Ministry of Science, Technology and Innovation (MOSTI).
Visit Cradle at www.cradle.com.my
FAQs
Enhance your patient flow journey with IntelliSteps today.
- Autonomous and personalised patient flow.
- Optimise resource utilisation.
- Transform your healthcare ecosystem.
